High Efficiency Package Unit Installation in Grand Ridge, FL
At Jemison Heating and Cooling Inc., we pride ourselves on delivering exceptional service and top-of-the-line HVAC solutions to our clients. Recently, we had the pleasure of assisting a homeowner in Grand Ridge, FL, who was experiencing significant issues with their outdated packaged unit.
Our journey began when our customer service representative received a call from a client in Grand Ridge, FL. The homeowner reported that their aging packaged unit was not functioning correctly and expressed interest in exploring replacement options. Understanding the urgency of the situation, we promptly dispatched one of our expert HVAC technicians to perform a thorough diagnostic assessment.
Upon arrival, our technician discovered several critical issues: the unit was low on refrigerant, the capacitor was weak, and the thermostat was stuck in both heating and cooling modes. These problems were contributing to the unit's poor performance and inefficiency.
Following the diagnostic, we scheduled a consultation with the homeowner to discuss potential solutions. Our team emphasized the numerous benefits of upgrading to a newer, more efficient packaged system. We explained how modern systems could significantly reduce monthly electricity bills, offered robust warranty options on our Carrier equipment, and enhance the overall comfort of their beautiful home.
Our clear and detailed presentation of options and proposals allowed the homeowner to make an informed decision easily. Utilizing the convenience of digital technology, they were able to review and sign the contract directly from their smartphone. Impressed by the advantages, the homeowner chose to invest in the top-of-the-line Carrier Optimum system.
With the decision made, our professional team sprang into action. The installation department arrived punctually at the scheduled time, ready to execute the project with precision and care. The old system was expertly extracted, and a new wire was run for the heat strips to ensure seamless integration with the new unit.
Our team took meticulous care to protect the client's home and property throughout the installation process. They used floor savers to prevent any damage to the interior, dressed in professional uniforms, and operated clearly marked vehicles. Each piece of old equipment and debris was thoroughly cleaned up as the work progressed, leaving the home spotless.
The newly installed Carrier Optimum system now provides the homeowner with unparalleled comfort and efficiency. They will enjoy significant savings on their utility bills each month and have peace of mind knowing they are covered by our comprehensive 10-year parts and 3-year labor warranty.
Additionally, we offered the client our exclusive club membership, designed to maintain their new equipment and prevent future issues. This proactive approach ensures the longevity and optimal performance of their HVAC system.
At Jemison Heating and Cooling Inc., we are dedicated to exceeding customer expectations through superior service and high-quality HVAC solutions. We are grateful for the opportunity to serve the homeowners of Grand Ridge, FL, and appreciate their trust in our expertise. This project is a testament to our commitment to delivering exceptional results and enhancing the comfort and efficiency of our clients' homes.
Thank you for considering Jemison Heating and Cooling Inc. for your HVAC needs. We look forward to the opportunity to serve you with the same level of dedication and professionalism.
Service provided: Air Conditioning Installation
Budget: 11257.00
Location: Grand Ridge, FL
Project Image Gallery
Products Used
15 SEER Carrier Package Unit Heat Pump & PRO1 855 Programmable WIFI ThermostatClient Review
The techs showed up early installed the new HVAC unit and left within a few hours!!! Great work by the guys doing the install!! Fast and looks great! The customer service was also the best I ever had, 5 stars all day!!