System Replacement in Lynn Haven, FL

We received a call from a new client in Lynn Haven, FL who was interested in replacing their existing heat pump after receiving one of our promotional letters. Their neighbor had recently replaced their existing heat pump system and noticed a significant reduction in their monthly utility bill, as well as making their home much more comfortable.

After meeting with the client and going over all of their concerns and needs, we performed an Engineering Analysis of the home by examining the existing system, the size of the home, the existing insulation values of the walls & ceiling, as well as examining the existing windows to see if they were energy efficient. The existing unit was (14) years old, and was original to the home when it was constructed. Monthly utility bills were considerably higher than when the home was first constructed due to the age of the equipment. The system also struggled to maintain the set temperature during the hot summer months due to being undersized. The existing system was a basic 2.5 ton split that is often referred to as a builder unit. These type of units get the job done, but aren't very energy efficient, and tend to have premature failures when compared to more efficient systems with better warranties. We noticed the home did not have any indoor air quality products. The client was only utilizing a 1" filter to keep the system's evaporator coil clean, and did not have a maintenance plan to ensure the system stayed clean throughout the year.

Once we completed the analysis, we discussed what we found during the process. We presented the client with several options for a replacement system which would meet their needs and fit their budget. The client decided to replace their old system with a new high efficiency two-stage heat pump, with a variable speed air handler that will help reduce humidity within the home and make it feel much more comfortable than before! This new system included a new programmable Wi-Fi digital thermostat, which they can access from their cell phone! We installed an outdoor Surge Protector to protect the new unit from damages due to electrical surges or electrical storms in the area.

The client also decided to address the lack of indoor air quality products. They choose to install an iWave-R whole home air ionization system. This unit deals with 2 of the 3 areas of concern when dealing with indoor air quality. Those areas of concern are Infectious Agents (mold/mildew/bacteria/viruses) and VOC's(volatile organic compounds), which are industrial off-gases from paint, new furniture, carpet, etc, and many other common forms of odors from pets, smoking, cooking, etc. The client also choose to install a 5" Clean Comfort media filter, which deals with the 3rd area of concern when it comes to indoor air quality; particulants. This media filter cleans particulants found in the air such as dirt, dust, dander, and pollen. In fact, it cleans up to 91% of all contaminants in the air BEFORE it can reach the inside of their new air handler! They can sleep easy knowing the quality of their indoor air has been vastly improved with the investment of these products!

The client took advantage of our 12 month / 0% Interest offer to complete the investment of their new system. They also purchased a high efficiency system which comes with a 10 year parts & labor warranty! Of course ALL new replacement systems purchased from Jemison Heating and Cooling comes with our 100% Satisfaction Guarantee!!

Our professionally trained technician installers arrived the day scheduled on time and completed the project within the same day! Our team made sure to protect the homeowners floors and property, were in uniform and marked vehicles, and made sure the client knew everything they would be doing while they were on site. Our client is very satisfied with his new investment, and will have peace of mind knowing they will not have to worry about their HVAC system for years to come! We are very thankful for the opportunity to have earned their business!

Service provided: Air Conditioning Installation